Refund policy
Safe Drive Mart
At Safe Drive Mart, our priority is to provide a convenient, easy, and hassle-free shopping experience. We strive to deliver the best products and ensure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied, you may return or exchange your item by following the steps below.
Returns Policy
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Any product/item can be returned or exchanged if it is incorrect, incomplete, defective, or damaged within 10 days of delivery.
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Safe Drive Mart reserves the right to reject return requests if the return policy is misused, or if the product is missing tags, packaging, or components.
Conditions for Return or Exchange
To be eligible for a return or exchange:
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The product must be in the same condition as delivered, unworn, unwashed, and without any flaws.
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The product must include original tags and packaging.
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You must provide proof of purchase, such as the order number or receipt.
How to Return or Exchange
You can initiate a return or exchange through the following methods:
Contact
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Call or Message our Customer Service at: +92 317 6696505
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Provide the following details:
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Order Number
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Phone number / Email ID
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Video or photo of the faulty product
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Shipment for Return or Exchange
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Once your return request is submitted, our team will guide you to ship the product back.
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Depending on your area, you may either:
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Drop off the item at the nearest collection point, or
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Use our pick-up service (available in selected areas).
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It may take 3–5 working days for the return shipment to reach us.
Refunds & Exchanges
Refunds
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Once the returned item is inspected and approved, we will initiate a refund to your original payment method within 24 hours.
Exchanges
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Exchange shipments follow the standard delivery time (3–5 business days).
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You are eligible for an exchange of equal value as your original order.
Thank you for choosing Safe Drive Mart!
📞 Contact: +92 317 6696505
🌐 Website: https://safedrivemart.com